Privacy Policy
Last updated: 30/04/2025
Your Privacy Matters
At NailsbyVee, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
Welcome to Nails by Vee! This Privacy Policy explains how Nails by Vee (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from nailsbyvee.com (the “Site”), interact with our content, or use any of our services (collectively, the “Services”).
By using the Site, you agree to the practices described below. If you disagree with any part of this Privacy Policy, please don’t use our Services.
1. Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We’ll update the “Last updated” date and post any revised version here.
2. What Personal Information We Collect
Information You Provide Directly:
Order details (items purchased, purchase history, payment method)
Account information (if you create an account)
Support messages or other communications you send us
Information We Collect Automatically:
Cart Activity (used to track abandoned carts for reminders)
Information from Third Parties:
WooCommerce: Payment and checkout info
Marketing & analytics platforms (e.g., email and SMS services)
Social media platforms (if you interact with our posts or ads)
3. How We Use Your Information
To manage your account
To process payments securely
To communicate with you about purchases, support, or service updates
To send marketing offers, including via email and SMS
To personalise your experience on our Site
To monitor performance and improve our Services
To detect and prevent fraud or misuse
4. SMS Privacy & Marketing
We may collect your phone number and other relevant information if you opt in to receive SMS messages from us.
SMS Use Includes:
- Order updates
- Abandoned cart reminders
- Exclusive offers and giveaways
- Important customer service notifications
We do not share your SMS opt-in data or consent status with unaffiliated third parties for marketing or unrelated purposes. Consent to receive SMS messages is strictly between you and Nails by Vee, and you can opt out at any time by replying STOP.
Abandoned Cart Disclosure:
We use cookies or plugins to detect when you’ve added items to your cart but haven’t completed checkout. If you’ve opted in to SMS, we may send you a gentle reminder to complete your order.
5. Cookies & Tracking Technologies
We use cookies and similar tools to:
- Keep your cart active
- Save your preferences
- Understand site usage and improve performance
- Deliver targeted marketing (where legally permitted)
You can manage or disable cookies through your browser settings. Disabling cookies may affect your experience.
For details about WooCommerce cookies, visit:
6. How We Share Your Info
We may share your information with:
- Service providers (e.g., payment processors, email/SMS tools, couriers)
- WooCommerce to power our online store
- Marketing and advertising partners (but not your SMS consent status)
- Legal authorities if required by law
- In case of a business restructure, merger, or sale
7. User-Generated Content
If you submit reviews or tag us in public posts (like on Instagram), that content may be visible to others. Please don’t post anything private or sensitive.
8. Third-Party Links
We sometimes link to other websites or platforms. Once you leave our site, we’re not responsible for the privacy or content of those external platforms.
9. Data Retention & Security
We keep your info only as long as necessary for the purposes described above. While no website is 100% secure, we take reasonable steps to protect your information.
10. Your Rights
Depending on where you live, you may have rights to:
- Access or request a copy of your data
- Correct inaccurate information
- Delete your data
- Withdraw consent (e.g., unsubscribe from emails or texts)
- Lodge a complaint with your local data authority
You can manage preferences through links in our emails or by contacting us directly.
11. Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect personal information from minors.
12. International Data Transfers
We may store or process your data outside your country (e.g., in the US or Australia). If you’re in the EU or UK, we use appropriate safeguards like Standard Contractual Clauses.
13.Mobile Terms of Service
Nails by Vee
Last updated: April 30, 2025
The Nails by Vee mobile message service (the “Service”) is operated by Nails by Vee (“Nails by Vee”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Nails by Vee’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Nails by Vee through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Nails by Vee. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to NailsByVee or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Nails by Vee mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to NailsByVee or email hello@nailsbyvee.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
13. Contact Us
Have questions or want to exercise your rights?
Email us at: hello@nailsbyvee.com
