FAQs2025-09-13T23:16:13+08:00

Frequently Asked Questions

How do I choose my nail shape and length?2025-09-27T13:05:43+08:00

When you place your order, you’ll select your preferred nail shape (Oval, Square, Almond, Coffin, or Stiletto) and length (Extra Short, Short, Medium, or Long).

  • Shape is about the overall style (e.g. elegant Almond, bold Coffin, edgy Stiletto).

  • Length is about comfort and look, ranging from natural Extra Short (around 15–20mm) to dramatic Long (30mm+).

Not sure what to pick? Check our sizing guide before ordering. It shows real sizes so you can visualise how each option will look on your hand. If you’re still undecided, start with a shorter length for everyday wear, then try longer styles for special occasions.

Do press-on nails really stay on?2025-09-27T13:06:25+08:00

Yes! When applied correctly, our press-ons can last up to 4 weeks without lifting or popping off. We include salon-grade glue and sticky tabs so you can choose between long wear or temporary wear.

Many customers are surprised at how secure they feel, even through daily chores, typing and nights out.

Will press-ons damage my natural nails?2025-09-27T13:07:23+08:00

Not at all, as long as you remove them properly. Unlike acrylics and gels that require drilling and harsh filing, our press-ons are applied with gentle glue or tabs.

When removed with the included cuticle pusher and a soak in warm water (or acetone if you prefer), your natural nails stay healthy and strong underneath.

Will they look cheap compared to salon nails?2025-09-27T13:08:17+08:00

Absolutely not. Each set is handmade with premium materials and crafted to your size, which gives them a seamless, salon-quality finish.

In fact, most people can’t tell the difference between Nails by Vee press-ons and a fresh salon set, except you saved time, money and your nail health.

Can I reuse my nails?2025-09-27T13:09:21+08:00

Yes! With proper care and gentle removal, you can reuse your set multiple times. Simply clean off any glue residue and store them in your reusable case. Many of our customers rotate between sets for everyday wear and special occasions.

What if I’m not sure about sizing?2025-09-27T13:10:12+08:00

That’s where our Free Nail Sizing Kit comes in. Before we start crafting your nails, we send you the free sizing kit to measure your nails precisely. That way, your press-ons are a perfect fit for you!

What’s the Nails by Vee Perfect Fit Guarantee?2025-09-27T13:11:05+08:00

Our Perfect Fit Guarantee means every set is made-to-measure for your nails, no guessing, no stress. We send you a Free Nail Sizing Kit in the mail, so you can measure your nails.

Then we craft them to your exact measurements. That’s why our press-ons look seamless and feel comfortable every time.

On the rare chance a nail doesn’t fit, we’ll work with you and send replacements free of charge — so you’re always covered!

What comes with my order?2025-09-27T13:11:46+08:00

Every Nails by Vee set is handcrafted and delivered with everything you need for flawless, lasting nails:

  • 10 x Handmade press-on nails
  • 2 x Spare nails (matching design)
  • 1 x Super-strong nail glue
  • 1 x Sheet of sticky tabs
  • 1 x Nail file
  • 1 x Nail buffer
  • 2 x Alcohol prep wipe
  • 1 x Wooden cuticle pusher
  • 1 x ‘How To Apply’ instructions
  • 1 x Reusable storage case
How does the order process work?2025-09-27T13:12:44+08:00

It’s simple and stress-free:

  1. Place Your Order – Buy your favourite design, and then we’ll mail you a free sizing kit asap.

  2. Measure & Send Sizes – Use the kit to measure all 10 nails, then send us your sizes.

  3. We Handcraft & Ship – We make your custom set to fit you perfectly and deliver it to your door.

Can I send you a photo or an idea for a custom design?2025-09-27T13:16:24+08:00

Yes, absolutely! Every set of Nails by Vee is handcrafted, so if you’d like a tweak to one of our designs or you have your own idea you’d like to explore, we’d love to hear from you!

Click to message us directly on: 

Instagram logo  @nails.by.vee.official

You can even send us a photo for inspiration. We’ll confirm what’s possible, give you details, and if you’d like to go ahead, we’ll send you a secure payment link.

What types of nails do you offer?2025-04-30T16:20:30+08:00

We offer a variety of high-quality press-on nails and nail art designs, including classic, trendy, and 3D styles. Our nails are handcrafted to ensure salon-quality finishes that you can wear at home.

Are your nails reusable?2025-04-30T16:22:03+08:00

Yes! With proper application and gentle removal, our press-on nails can be reused multiple times, making them a sustainable and cost-effective beauty choice.

What sizes are available?2025-04-30T16:24:50+08:00

Nails by Vee are completely customisable to any nail size. Every design comes in multiple sizes to ensure a perfect fit for every nail shape. If you need a custom size, you can choose the ‘custom size’ option in any design and provide your sizes according to the Sizing guide.

How do I apply the press-on nails?2025-04-30T16:28:24+08:00

Every nail set comes with a free Nail application kit. There are 2 options to apply your nails, depending on how long you want to keep them on for at a time and your lifestyle. First clean and prep your natural nails by pushing back cuticles and lightly buffing the nail surface. Choose the right size for each nail, then apply nail glue or sticky tabs (included) to the back of the press-on nail or your natural nail. Press firmly for 30 seconds to secure. A detailed application instruction sheet will also be provided with each order you make.

How long does the application take?2025-04-30T16:29:44+08:00

Application typically takes 5-10 minutes depending on your experience. We recommend watching our step-by-step tutorial for best results.

How do I remove the nails safely?2025-04-30T16:32:34+08:00

If you used the nail glue application, soak your nails in warm, soapy water or use an acetone-based remover to gently loosen the adhesive. Avoid pulling or forcing the nails off to prevent damage to your natural nails. If you use the sticky tabs, use a toothpick or similar tool to gently lift off the press-ons at your own pace.

How long do the press-on nails last?2025-04-30T16:35:48+08:00

Depending on your activities and application method, our nails can last from 3 days up to 4 weeks. Using nail glue generally provides longer wear compared to sticky tabs.

Can I wear these nails if I wash my hands frequently or work with my hands?2025-04-30T16:37:31+08:00

Absolutely! Our nails are designed to be sturdy and durable. However, frequent water exposure or extended water exposure may reduce wear time, so re-gluing may be needed for extended use.

Do you ship internationally?2025-04-30T16:39:54+08:00

Yes, we ship worldwide! Shipping costs and times vary by location. Free standard shipping is available on orders over a USD100/LKR10,000 (please check our Shipping Policy page for more details).

How much is shipping and how long will it take?2025-09-27T13:15:24+08:00

We ship locally in Sri Lanka and internationally:

Sri Lanka

  • Express: Rs.200 (2–3 business days) — FREE on orders over Rs.10,000

International

  • Standard: $10 USD (FREE over $100) — 6–27 business days

  • Express: $22 USD (FREE over $200) — 3–7 business days

    ✈️ Customs fees may apply depending on your country.

Can I track my order?2025-04-30T16:41:55+08:00

Yes! Once your order ships, you will receive a tracking number via email to monitor your package.

What is your return policy?2025-04-30T16:43:34+08:00

Due to hygiene reasons, we cannot accept returns or exchanges on used nails. If your order arrives damaged or incorrect, please contact us within 7 days for assistance. See the Returns & Refund Policy for more information.

What if my nails don’t fit?2025-09-27T13:19:55+08:00

You’re covered by our Perfect Fit Guarantee!

Every set of nails is made-to-measure you, no guessing, no stress. When you order, we send you a Free Nail Sizing Kit in the mail, so you can measure your nails.

Then we craft them to your exact measurements. That’s why our press-ons look seamless and feel comfortable every time.

On the rare chance a nail doesn’t fit, we’ll work with you and send replacements free of charge, so you’re always covered!

How do I care for my press-on nails?2025-04-30T17:06:51+08:00

Avoid prolonged water exposure and harsh chemicals. Use gloves when cleaning or doing dishes. After use please give them a rise using luke warm, soapy water. Use the storage case provided to store unused nails in a cool, dry place to maintain their quality.

Can I file or shape the nails?2025-04-30T17:08:26+08:00

Yes! You can gently file the edges to customize the shape to your liking for designs that do not contain any rhinestones that come to the very edge.

Do you sell nail glue or sticky tabs?2025-04-30T17:10:49+08:00

Yes, while every Nails by Vee design come with a complementary application kit that included Sticky tabs and nail glue, we also offer to buy both extra-strong nail glue and sticky tabs to suit your preference for application as extras.

Do you provide nail care tools?2025-04-30T17:12:14+08:00

Yes, absolutely! We offer complementary nail prep and application kits with each and every Nails by Vee design to help you achieve the best application results at home.

Are there any discounts or bundles available?2025-04-30T17:13:46+08:00

Yes! We regularly offer bundle deals and seasonal promotions. Sign up for our newsletter or follow us on social media to stay updated. Make sure to sign-up for our Nails by Vee Newsletter to keep up with the latest deals and promotions.

Do you have a loyalty or membership program?2025-04-30T17:16:01+08:00

Currently, do not. However, behind the scenes we are in the works of bringing you a Nails by Vee VIP club to receive early access to new collections, exclusive offers, and more.

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